Find a Location Repair Estimator Specials Preventive Maintenance Financing Nationwide Warranty Features & Benefits Contact Us Join Our Talent Network

Privacy Policy

What information does NAPAAutocare.com collect?
How does NAPAAutocare.com use the information it collects?

General

The information that customers provide to NAPAAutocare.com is used

  • To provide our customers with personalized website content tailored to the particular interests of each individual customer
  • To continuously improve the convenience and functionality of our website
  • For market analysis and other internal purposes
  • To provide to our customers promotions through NAPAAutocare.com, its partners and local NAPA AUTOCARE CENTER

Your NAPA "Account"

When you set up an Account you will be asked to provide your email address and a password, as well as provide information regarding your vehicle. The information you provide in your Account allows NAPAAutocare.com to personalize searches and facilitate your use of this website. During registration, NAPAAutocare.com will ask for your name, address, e-mail address and other personal information, including data about your automobile. The more information you voluntarily provide (and the more accurate it is), the better NAPAAutocare.com will be able to customize your experience.

Surveys and Promotions

We may occasionally request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age, and/or income range). Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also use this data to personalize the customer's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. In addition, this information may be used internally by NAPAAutocare.com for market analysis and other purposes.

Financial Information

The only information collected by NAPAAutocare.com that is in the nature of financial information is information you might provide if you follow the link to apply for a credit card. However, NAPAAutocare.com does not store credit card information on its servers or systems. The credit card application link on NAPAAutorcare.com connects you to a separate website, maintained by GE Money, with its own terms of use and Privacy Policy. NAPAAutocare.com never comes into possession of the information you may provide on the credit card application.

Mailing Lists

Contact information from the registration form and other sources is also used to send promotional materials to our customers. In addition, the customer's contact information may be shared with selected partners of NAPAAutocare.com who may want to contact our visitors. Users may opt-out of receiving future updates by checking the appropriate box when registering.

How does NAPAAutocare.com protect the information it collects?

Passwords

To provide you with an increased level of security, access to your personal information is protected with a password, which you select. We strongly recommend that you not disclose your password to anyone.

Registration Information

Any names, addresses and contact information you provide are stored in a secure database. We take reasonable measures in order to ensure that your data is secure.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also use this data to personalize the customer's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. In addition, this information may be used internally by NAPAAutocare.com® for market analysis and other purposes.

Does NAPAAutocare.com share its information with other companies?

General

NAPAAutocare.com does not sell your personal information to any third parties. However, we may provide your information to trustworthy third parties (including "Your Local NAPA AUTOCARE CENTER") so that they can send you product and service offers that may be of interest. Users may opt-out of receiving future mailings by checking the appropriate box when opening or modifying their "Your NAPA" account.

Aggregate Statistics

NAPAAutocare.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. However, these statistics will include no personally identifying information.

Account Information

NAPAAutocare.com may release account information if it believes, in good faith, that such release is reasonably necessary to (1) comply with the law, (2) enforce or apply the provisions of our Terms and Conditions, or (3) protect the rights, property or safety of NAPAAutocare.com, our customers or other individuals.

What are "cookies" and how are they used by NAPAAutocare.com?

"Cookies" are pieces of information that our website can send to your browser and which can later be stored on your computer's hard drive so that we can recognize you when you return. All pages on NAPAAutocare.com where you are prompted to log in or that are customizable require that you accept cookies. We may also use ads on our website that contain cookies. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping cart between visits and creating a personalized website based on your particular vehicle. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Can customers update or change their information once it has been input?

You can access your personal information at any time to update, correct, add or delete any of the data you have provided to us. To do so, access the "Your Account" page of the website with your e-mail account and password.

Your Consent

By using the NAPAAutocare.com website, you consent to the collection and use of this information by NAPAAutocare.com. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will take commercially reasonable measures to obtain written or active e-mail consent from our members if NAPAAutocare.com is going to be using the Personally Identifiable Information collected from the user in a manner different from that stated at the time of collection. We will also post the changes in our privacy statement on this page.

Thank you for visiting NAPAAutoCare.com!